When a crisis happens – media scandal, customer complaint or another issue – we can help you communicate quickly and clearly. This minimizes the potential damage to your brand.
- Serving as a media spokesperson via phone, email and social media
- Writing and issuing statements to the press, creating FAQ and handling social media outbreak
- Crafting talking points and messaging to ensure a cohesive response across your organization
- Media training spokespeople for on-camera interviews (including videotaped critiques and role-playing media interviews)